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No 3/71E, GA Kovil St, Brahmapuram, VIT Post, Vellore 632014 Mon-Sat 9am–6pm
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Have Any Query? Feel Free To Contact Us

We are always prepared to help you with any questions or issues you may have regarding your submitted samples, the process of submitting samples, or any other related details.

Frequently Asked Questions

Here are some common questions we get about sample submissions, DNA sexing, and our services.

You can send samples via courier to our Vellore lab. Follow our guidelines for feather or blood samples. Contact us if you need help with packaging.

Most DNA sexing and PCR test results are shared within 24–48 hours of receiving the samples.

Yes, we can arrange pickup for bulk samples or from clinics. Contact us on WhatsApp at +91 7010828405 to coordinate.

Use our tracking page to monitor sample status with your client ID or tracking number.

We primarily test avian (birds), dogs, and cats for various DNA and infectious diseases. Contact us for specific panels and availability.

We can DNA sex most species including African Greys, Cockatiels, Macaws, Conures, Lovebirds, and more. Contact us to confirm species availability.

We accept feather samples (minimum 4–6 freshly plucked chest feathers) or a drop of blood on a sample card. Do not send molted or contaminated feathers.

Yes. Plucking a few chest feathers or collecting a drop of blood under guidance is safe. Always use sterile tools and minimal handling to reduce stress.

Yes. A digital certificate (PDF) will be shared via email or WhatsApp with the bird’s details and test results and Hard copy on paid.